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Check-up / Diagnostics

1. What are you bringing in?

2. How many are you booking in?

Bring several at once and pay the combined check-up fee — you enter each one's details lower down.

£ ×

Total check-up fee: £

💳 The check-up fee is paid by card when you book - Visa, Mastercard, Amex, Apple Pay or Google Pay. Your slot is confirmed as soon as it is paid.

What this includes

Every repair starts with a thorough check-up so the real fault is identified before any work is carried out. This 15-minute appointment is for dropping your computer off; it is normally inspected within 24 hours (by the next working day) and you will be contacted with an explanation and a quotation before any repair begins. Most repairs are completed within 3 to 5 working days, subject to parts. The check-up fee is payable when you drop the device off and is not refundable, whether or not you go ahead with the repair: £40 for laptops, £70 for desktop PCs, £120 for Apple Macs (MacBook, iMac, Mac mini).

Please read before booking

We repair laptops and desktop computers only. We do not repair mobile phones, tablets or any other handheld devices, games consoles, or carry out micro-soldering and board-level chip repairs. Please do not book these in - we will not be able to help.

1. Pick a day

2. Pick a time on Saturday 03 October

3. Your details

  • No match — try the country name or its dialling code.

Pick your country, then type your number. We use this number to contact you on WhatsApp, so use the one your WhatsApp is on.

Your address

Your devices ()

Please tell us about each device. The type and fee were set at the top of the page — change the number there to add or remove devices.

Total check-up fee: £

JPG, PNG, GIF, WEBP, HEIC or BMP - e.g. the screen, the damage, an error message.

MP4, MOV, M4V, AVI, MKV, WEBM, 3GP, MPEG or WMV - e.g. the fault happening.

Missed appointments

Missed appointments: if you do not attend without cancelling, the check-up fee for that appointment is not refundable, because the slot was held for you while other customers could not book it. A first missed appointment is excused. After that, any new booking must be paid in advance by bank transfer, and if it is not attended the payment is void and non-refundable.