Check-up / Diagnostics
1. What are you bringing in?
2. How many are you booking in?
Bring several at once and pay the combined check-up fee — you enter each one's details lower down.
£ ×
Total check-up fee: £
💳 The check-up fee is paid by card when you book - Visa, Mastercard, Amex, Apple Pay or Google Pay. Your slot is confirmed as soon as it is paid.
What this includes
Every repair starts with a thorough check-up so the real fault is identified before any work is carried out. This 15-minute appointment is for dropping your computer off; it is normally inspected within 24 hours (by the next working day) and you will be contacted with an explanation and a quotation before any repair begins. Most repairs are completed within 3 to 5 working days, subject to parts. The check-up fee is payable when you drop the device off and is not refundable, whether or not you go ahead with the repair: £40 for laptops, £70 for desktop PCs, £120 for Apple Macs (MacBook, iMac, Mac mini).
Please read before booking
We repair laptops and desktop computers only. We do not repair mobile phones, tablets or any other handheld devices, games consoles, or carry out micro-soldering and board-level chip repairs. Please do not book these in - we will not be able to help.