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Data Recovery Check-up

£60.00

💳 The check-up fee is paid by card when you book - Visa, Mastercard, Amex, Apple Pay or Google Pay. Your slot is confirmed as soon as it is paid.

What this includes

Data recovery is a two-stage service. Stage 1 - Check-up (£60, paid upfront, non-refundable): we inspect and test the storage device to find out whether the data can be identified and recovered. The check-up fee is payable when you drop the device off and must be paid regardless of whether the recovery is successful or whether you decide to go ahead. Stage 2 - Recovery: once the recoverable data has been measured, we contact you with the total and you decide whether to proceed. No recovery work is carried out without your approval. Recovery fees depend on the amount of data: • £100 for up to 50 GB • £240 for 50 GB to 100 GB • £360 for 100 GB to 200 GB • £460 for 200 GB to 300 GB • £560 for 300 GB to 400 GB • £660 for 400 GB to 500 GB • £760 for 500 GB to 1 TB • £1,000 for 1 TB to 2 TB Important: these prices are estimates. The final cost may vary depending on the methods and tools needed to recover your data, and we will give you an accurate price after the check-up. Please stop using the device now: do not reinstall Windows, format the drive, run CHKDSK or install recovery software.

Please read before booking

We repair laptops and desktop computers only. We do not repair mobile phones, tablets or any other handheld devices, games consoles, or carry out micro-soldering and board-level chip repairs. Please do not book these in - we will not be able to help.

1. Pick a day

2. Pick a time on Friday 02 October

3. Your details

  • No match — try the country name or its dialling code.

Pick your country, then type your number. We use this number to contact you on WhatsApp, so use the one your WhatsApp is on.

Your address

The device

Usually on a sticker underneath a laptop or on the back of a desktop, or in Settings → About. It lets us match your device to its exact parts and history.

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JPG, PNG, GIF, WEBP, HEIC or BMP - e.g. the screen, the damage, an error message.

MP4, MOV, M4V, AVI, MKV, WEBM, 3GP, MPEG or WMV - e.g. the fault happening.

Missed appointments

Missed appointments: if you do not attend without cancelling, the check-up fee for that appointment is not refundable, because the slot was held for you while other customers could not book it. A first missed appointment is excused. After that, any new booking must be paid in advance by bank transfer, and if it is not attended the payment is void and non-refundable.